on some itemsSimply look for the logo for free shipping on selected items throughout the website.
WE DELIVER TO:
The whole of the UK, Northern Ireland, Jersey and offshore UK islands
NEXT WORKING DAY DELIVERY: Mainland UK only
Deliveries are made Monday to Friday. (excluding bank holidays)
Orders placed online, out of hours or at weekends will be processed the next working day for delivery the following next working day. (excluding bank holidays)
Orders must be placed by 3pm Monday to Friday for next working day delivery.
Next working day delivery applies to Mainland UK only.
(Next working day deliveries are not guaranteed)
Saturday deliveries can be made as outlined below under Special Delivery.
Pop Up Gazebos, Event Tents and heavy accessories are delivered the next working day if ordered by 2pm to the following:
•Scotland & Scottish Isles (limitations apply)
•Isle of Wight
Some parts of Scotland, Channel Islands, Isles of Scilly and the Republic of Ireland can take 48 hours or more.
Smaller items are sent by Royal Mail and can take up to 3 working days.
We also deliver to Europe and most Worldwide destinations.
We offer special delivery options as listed below ( limitations apply), if you are unsure, call us or send us an email and we will help you with your delivery requirements.
•Next working day by 12pm
•Next working day by 10.30am
•Next working day by 9.00am
•Saturday by 10.30am
•Saturday by 9.00am
Europe and Worldwide
•Deliveries to Europe by road or air
All parcels we send are tracked by our parcel service, when your delivery arrives, please check the order is complete and check all boxes and packaging for damage, if damaged please mark the parcel service record as 'packaging/box damaged'.
All deliveries must be signed for, If the first delivery attempt is unsuccessful a further delivery attempt will be made, if this proves to be unsuccessful any further delivery attempts will cost £10.00 per delivery. If delivery proves to be unsuccessful, all parcels will be sent back to us after 5 days from due date of delivery if no further instructions are received from the customer.
When buying online if at the checkout you find your area or country is not available, call us on (0)1277 350523 (UK) or send us an email and we will confirm delivery arrangements.
Savings can be made on shipping charges when buying most accessories at the same time as a gazebo or event tent when shipped together.
For order tracking, enquiries and customer services contact us as below:
•Tel: 01277 350524
If your delivery address is outside the United Kingdom, you may be subject to import duties and taxes which are charged when the shipment reaches your country, any additional charges for customs clearance must be paid by you, the customer. Please note that customs policies vary from country to country and advise our customers to contact their local customs office for further information. You may also be responsible for import duties to your local authority. All actions of individual customs authorities are out of our control, the purchaser is responsible and we accept no liability for their actions.